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Old 05-29-2025, 12:11 PM   #1
mjaroch
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Hello JMGross,

Thank you for providing such a detailed description of the issue.

Have you had a chance to check if the display works correctly when connected to an external monitor via USB-C or HDMI?
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Old 05-29-2025, 04:22 PM   #2
JMGross
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Quote:
Originally Posted by mjaroch View Post
Hello JMGross,

Thank you for providing such a detailed description of the issue.

Have you had a chance to check if the display works correctly when connected to an external monitor via USB-C or HDMI?
Yes, tested and if DL is not running, there is no issue.
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Old 05-31-2025, 08:02 PM   #3
JMGross
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Originally Posted by mjaroch View Post
Hello JMGross,

Thank you for providing such a detailed description of the issue.

Have you had a chance to check if the display works correctly when connected to an external monitor via USB-C or HDMI?
Any insights in how to escalate this to see if there is a potential fix from your side?
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Old 06-02-2025, 11:22 AM   #4
mjaroch
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Hello JMGross,

Please contact our support team directly by following these steps.
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