Third display not showing in System Preferences

[mjaroch]

Hello ICyrets,

Thank you for the detailed setup.
I recommend disconnecting and reconnecting the HDMI cable after the other monitors are already set up. If possible, try connecting the HDMI monitor using a DisplayPort connection instead.

Please make sure you are using the latest version of the DisplayLink Manager app.
If the issue persists, you can try running the DisplayLink End-User Cleaner Tool, then reinstall the software.
If your issue would not be solved, please contact us directly for further assistance by following these steps.

[ICyrets]

Originally Posted by mjaroch

Hello ICyrets,

Thank you for the detailed setup.
I recommend disconnecting and reconnecting the HDMI cable after the other monitors are already set up. If possible, try connecting the HDMI monitor using a DisplayPort connection instead.

Please make sure you are using the latest version of the DisplayLink Manager app.
If the issue persists, you can try running the DisplayLink End-User Cleaner Tool, then reinstall the software.
If your issue would not be solved, please contact us directly for further assistance by following these steps.

Hi, thank you for your response.
I did all that you mention above except connecting the HDMI monitor using DP. I will try tomorrow.
Also, I did mail to displaylink support with the logs but haven't had any response, can you check the mail under the name Thien Tran please.

[mjaroch]

Hello ICyrets,

Of course, I will follow up with our support team regarding your case.
We will get back to you as soon as possible with further guidance.
We do appreciate your patience.