problem after firmware update for HP USB-C Universal Dock G2

MarRol · 11-21-2025, 10:50 AM

I have already reset the DisplayLinkManager from version 6.2.0 back to version 6.1.1 to try it out. But unfortunately this doesn't change anything. So I strongly suspect that it is due to the firmware update from Cypress, which was installed for me under Windows silenty using the ‘HP Support Assistant’. See HPUP_20251009180529.log - does anyone know how I can get the old firmware?

11-21-2025, 10:50 AM	#3
MarRol Junior Member Join Date: Nov 2025 Posts: 3	downgrade DisplayLinkManager doesn't change anything I have already reset the DisplayLinkManager from version 6.2.0 back to version 6.1.1 to try it out. But unfortunately this doesn't change anything. So I strongly suspect that it is due to the firmware update from Cypress, which was installed for me under Windows silenty using the ‘HP Support Assistant’. See HPUP_20251009180529.log - does anyone know how I can get the old firmware?

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