Monitor not recognized on various devices

[dannthi]

Originally Posted by rboerner

According to the product brochure for your docking station --> https://humanscale.getbynder.com/m/6...2-brochure.pdf the product should have included a 180W power adapter which is a higher wattage then the power adapter you are attempting to use.

I would suggest contacting Humanscale directly for assistance --> https://www.humanscale.com/about/com...contact-us.cfm in obtaining the correct model power adapter as a first step.

Thank you for your reply. I bought a 180 W power supply and actually saw a picture for a couple of seconds on the monitor. However, it vanished and I cannot reproduce it since then. I noticed that the 180 W power supply I bought has 19.5 V instead of the 20 V provided in the data sheet you linked. Do you think it is worth trying a power supply with 180 W and 20 V?