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Old 03-26-2026, 08:56 AM   #11
Szymon
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Hi automised_matt,

Thanks for the update and additional checks.
I'm going to discuss your case and further actions with engineering - let's continue the discussion via the support ticket you have raised.

Regards,
Szymon
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Old 03-30-2026, 10:47 PM   #12
automised_matt
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Unhappy Ooops!

I found my problem - and it is my fault. My monitors have 2 x DP ports in each. I did not realise that one port was DP In and the other was DP Out (for daisy chaining). I though both were DP In ports. I had, by chance, plugged the DP cables from the dock into the DP Out ports on both monitors, instead of the DP In ports. That is why they were not registering as being connected to the dock. Once moved to the DP In ports on the monitors, everything worked again... 🤦🏻*♂️

Sorry for any wasted efforts...
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Old Yesterday, 06:49 AM   #13
Szymon
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Hello,
I'm glad it works and thank you for sharing the feedback!

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Szymon
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