DL-3xxx OSX Support - Page 2

zeraien · 10-15-2012, 08:17 PM

Quote:

Originally Posted by FerSidhe

I just want to know how soon is "the near future" because I have one with the intent to use with a MacBook Retina. From the DL-3000 page

"The DL-3000 series currently supports recent Windows platforms including Windows Multipoint Server 2010/2011, with support for Apple Mac OS and Linux scheduled in the near future."

If you have a retina macbook, you can already have up to 3 external monitors, including the internal one, meaning 4 in total. So unless you need more than that, you don't need a USB adapter.

http://blog.macsales.com/14241-macbo...ernal-displays

alanpuccinelli · 10-15-2012, 08:57 PM

Quote:

Originally Posted by zeraien

If you have a retina macbook, you can already have up to 3 external monitors, including the internal one, meaning 4 in total. So unless you need more than that, you don't need a USB adapter.

http://blog.macsales.com/14241-macbo...ernal-displays

Just because someone has a retina MBP doesn't mean they want to or can use all the Thunderbolt ports for displays (Retina MBP doesn't have an ethernet port so you potentially already need a dongle to tie up one of the ports for that). A USB solution is cheaper and more extendable through hubs.

Granted, I'm not a driver developer, but I want to know what the hold up is for OSX and Linux. Obviously it can be done since the 2xxx series chips work with both. Is it an issue of demand? Or is there some technical hurdle that needs to be overcome? I would think this would be a higher priority given the number of additional customers this would give you.

mac jones · 10-16-2012, 01:20 PM

Quote:

Originally Posted by alanpuccinelli

I want to know what the hold up is for OSX and Linux.

Demand. They are just starting to appear on the market from what I can tell. I have a nice USB 3.0 monitor and am waiting for Mac drivers.

I have another USB 2 monitor that works great with the Displaylink drivers
(which are very good BTW). Be nice to move up now

wditters · 01-02-2013, 11:51 AM

Any movement in this? I have a Lenovo X1 and a Macbook Air I would like to connect to the same set of screens (2x Lenovo 24"attached to the Lenovo USB 3.0 dock)

PiCkLeS · 01-08-2013, 01:05 PM

So.. Despite my age at where I should know better, im getting a bit furious about the silence to your customers that are stuck with devices that wont work on new Macs (i bought a new one unknowingly that now has USB3).

I quite understand the time frame to try to resolve and restructure a new driver.

I understand all about how long a project of this magnitude can take.

What I _dont_ understand and very rarely have come across, is a professional and respectable company that chooses to say absolutely nothing during the process.

No updates, not even on a monthly basis. Not even to just say, ok guys we have this and that problem - this one might be even impossible to climb and so on.

So. This is us, the customers, the ones Im hoping are of some value to you as we buy and therefore supply you with your income.

Will you _please_ let us know whats going on, even if its bad news?

//P

Wim · 01-08-2013, 03:25 PM

Hi All

We now have a demo of the new 2.0 Mac driver and it is being shown at CES 2013 in Las Vegas. We also press released this last night:

http://www.displaylink.com/news/pres...wer.php?id=136

So support for our USB products is real, and if you're at CES, you can see the demo at our booth in the USB techzone.

Before releasing this to the public, there are a few bugs we need to fix. These are major issues that wwill mean the driver will just not work at all for some users at the moment. We also want to add rotation support, which is not currently supported, as many users use our devices rotated.

Also, just to set expectations, the first alpha will support up to 4 screens of video using the DL-1x5 and/or DL-3xxx chips (any USB 2.0 or USB 3.0 product on the market today). Audio out may or may not work, depending on the version of OSX and if you are using USB 2.0 or 3.0. Ethernet connections from the DL-3xxx docking stations will not be supported by the alpha.

I expect we will be able to close out the remaining issues and add the feature support, and provide an alpha by the end of January.

Wim

Leinad · 01-08-2013, 09:11 PM

D... that took you some time.

But Wuuhoo !

Great news.

nostack · 01-10-2013, 11:21 PM

Hello Wim,

I can be an alpha test for you, my setup are:

MacBookpro Retina
2 Extra Monitors
Startech USB32HDDVII (DL-3900) [No audio no Network]

Let me know.

Quote:

Originally Posted by Wim

Hi All

We now have a demo of the new 2.0 Mac driver and it is being shown at CES 2013 in Las Vegas. We also press released this last night:

http://www.displaylink.com/news/pres...wer.php?id=136

So support for our USB products is real, and if you're at CES, you can see the demo at our booth in the USB techzone.

Before releasing this to the public, there are a few bugs we need to fix. These are major issues that wwill mean the driver will just not work at all for some users at the moment. We also want to add rotation support, which is not currently supported, as many users use our devices rotated.

Also, just to set expectations, the first alpha will support up to 4 screens of video using the DL-1x5 and/or DL-3xxx chips (any USB 2.0 or USB 3.0 product on the market today). Audio out may or may not work, depending on the version of OSX and if you are using USB 2.0 or 3.0. Ethernet connections from the DL-3xxx docking stations will not be supported by the alpha.

I expect we will be able to close out the remaining issues and add the feature support, and provide an alpha by the end of January.

Wim

DonaldDuck · 01-15-2013, 10:05 PM

Wim, thanks for the update!
This is exactly the kind of info I was waiting for: Statement of intent & an anticipated near-term schedule (which is obviously not a ironclad commitment, and that's absolutely fine).

Dlee96: I understand you didn't like the tone of Dan's post above; frankly, I don't think it's that objectionable, but even if it were, I'd rather have unsanitized direct info from the people working on the product than just a vague press release (and this being a forum, it should be informal).

fawkea · 01-16-2013, 09:00 PM

I just bought one of the adapters with the DL-3500 chipset not knowing there wasn't any support for Mac! I really cannot be bothered with all the hassle of sending it back, so I'll most likely just keep it and wait for the drivers to be released - hoping it's soon since it was shown at CES!

01-08-2013, 01:05 PM	#5
PiCkLeS Junior Member Join Date: Oct 2012 Posts: 3	DL-3xx support - this is to you, DisplayLink. So.. Despite my age at where I should know better, im getting a bit furious about the silence to your customers that are stuck with devices that wont work on new Macs (i bought a new one unknowingly that now has USB3). I quite understand the time frame to try to resolve and restructure a new driver. I understand all about how long a project of this magnitude can take. What I _dont_ understand and very rarely have come across, is a professional and respectable company that chooses to say absolutely nothing during the process. No updates, not even on a monthly basis. Not even to just say, ok guys we have this and that problem - this one might be even impossible to climb and so on. So. This is us, the customers, the ones Im hoping are of some value to you as we buy and therefore supply you with your income. Will you _please_ let us know whats going on, even if its bad news? //P

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01-02-2013, 11:51 AM	#4
wditters Junior Member Join Date: Jan 2013 Posts: 13	Any movement in this? I have a Lenovo X1 and a Macbook Air I would like to connect to the same set of screens (2x Lenovo 24"attached to the Lenovo USB 3.0 dock)

01-08-2013, 03:25 PM	#6
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	Hi All We now have a demo of the new 2.0 Mac driver and it is being shown at CES 2013 in Las Vegas. We also press released this last night: http://www.displaylink.com/news/pres...wer.php?id=136 So support for our USB products is real, and if you're at CES, you can see the demo at our booth in the USB techzone. Before releasing this to the public, there are a few bugs we need to fix. These are major issues that wwill mean the driver will just not work at all for some users at the moment. We also want to add rotation support, which is not currently supported, as many users use our devices rotated. Also, just to set expectations, the first alpha will support up to 4 screens of video using the DL-1x5 and/or DL-3xxx chips (any USB 2.0 or USB 3.0 product on the market today). Audio out may or may not work, depending on the version of OSX and if you are using USB 2.0 or 3.0. Ethernet connections from the DL-3xxx docking stations will not be supported by the alpha. I expect we will be able to close out the remaining issues and add the feature support, and provide an alpha by the end of January. Wim

01-08-2013, 09:11 PM	#7
Leinad Junior Member Join Date: Sep 2012 Posts: 2	D... that took you some time. But Wuuhoo ! Great news.

01-15-2013, 10:05 PM	#9
DonaldDuck Junior Member Join Date: Jan 2013 Posts: 2	Wim, thanks for the update! This is exactly the kind of info I was waiting for: Statement of intent & an anticipated near-term schedule (which is obviously not a ironclad commitment, and that's absolutely fine). Dlee96: I understand you didn't like the tone of Dan's post above; frankly, I don't think it's that objectionable, but even if it were, I'd rather have unsanitized direct info from the people working on the product than just a vague press release (and this being a forum, it should be informal).

01-16-2013, 09:00 PM	#10
fawkea Junior Member Join Date: Jan 2013 Posts: 1	I just bought one of the adapters with the DL-3500 chipset not knowing there wasn't any support for Mac! I really cannot be bothered with all the hassle of sending it back, so I'll most likely just keep it and wait for the drivers to be released - hoping it's soon since it was shown at CES!