Windows 1803 BSOD PNP_Detected_Fatal_Error

[AlbanRampon]

Thanks a lot ITWebn,
I recommend you don't waste your time changing the driver for now. 8.5 M1 won't create or prevent the BSoD either.

We are lucky there are multiple reports. This will help us get higher priority!

Kind regards,
Alban

[ITNewb]

https://drive.google.com/open?id=

Minidump file in link, full memory dump came in over 6GB, I hope this helps.

[AlbanRampon]

Originally Posted by ITNewb

https://drive.google.com/open?id=

Minidump file in link, full memory dump came in over 6GB, I hope this helps.

Alright, so looking at 051718-14578-01.dmp
The crash is from the kernel graphics driver. (IMAGE_NAME: IndirectKmd.sys)
But there's someone interfering with it.
Cylance Protector filter driver is intercepting the calls (CyProtectDrv64).
Would you have the leisure to try and repro without that utility filtering the Windows graphics driver? That should be the first question Microsoft would ask me!

Kind regards,
Alban



2: kd> kc
# Call Site
00 nt!KeBugCheckEx
01 nt!IoSetDevicePropertyData
02 dxgkrnl!DXGMONITOR::_UpdatePnPDeviceProperties
03 dxgkrnl!DXGMONITOR::_OnMonitorDeviceNodeReady
04 dxgkrnl!MonitorNotifyDeviceNodeReady
05 dxgkrnl!DpiPdoHandleQueryId
06 dxgkrnl!DpiPdoDispatchPnp
07 dxgkrnl!DpiDispatchPnp
08 nt!IofCallDriver
09 CyProtectDrv64
0a 0x0

[AlbanRampon]

Receive a full memory dump through ticket.
Same driver filtering the OS graphics.


1: kd> kc
# Call Site
00 nt!KeBugCheckEx
01 nt!IoSetDevicePropertyData
02 dxgkrnl!DXGMONITOR::_UpdatePnPDeviceProperties
03 dxgkrnl!DXGMONITOR::_OnMonitorDeviceNodeReady
04 dxgkrnl!MonitorNotifyDeviceNodeReady
05 dxgkrnl!DpiPdoHandleQueryId
06 dxgkrnl!DpiPdoDispatchPnp
07 dxgkrnl!DpiDispatchPnp
08 nt!IofCallDriver
09 CyProtectDrv64
0a CyProtectDrv64
0b CyProtectDrv64
0c CyDevFlt64
0d CyDevFlt64
0e nt!IofCallDriver
0f WUDFRd!RdPnpTracker::RdPnpProcessor
10 WUDFRd!RdPnpTracker::RdPnpProcessor
11 WUDFRd!RdPnpTracker::RdPnpProcessor
12 WUDFRd!RdPnpTracker::RdPnpProcessor
13 WUDFRd!RdPnpTracker::RdPnp
14 WUDFRd!RdFdoDevice::RdPnp
15 WUDFRd!RdDevice::ProcessIrp
16 WUDFRd!RdDriver::RdDispatch
17 nt!IofCallDriver
18 dxgkrnl!DpiFdoHandleQueryDeviceRelations
19 dxgkrnl!DpiFdoDispatchPnp
1a dxgkrnl!DpiDispatchPnp
1b nt!IofCallDriver
1c nt!PnpAsynchronousCall
1d nt!PnpSendIrp
1e nt!PnpQueryDeviceRelations
1f nt!PipEnumerateDevice
20 nt!PipProcessDevNodeTree
21 nt!PiProcessReenumeration
22 nt!PnpDeviceActionWorker
23 nt!ExpWorkerThread
24 nt!PspSystemThreadStartup
25 nt!KiStartSystemThread