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Old 05-12-2012, 12:33 PM   #1
anothergol
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Join Date: May 2012
Posts: 3
Default Problem with DL + MIMO Magic Touch

We just got a MIMO Magic Touch, which we expected to be a more reliable option than virtual screen apps on tablets, even though it's a software solution, it's local & corded afterall.

Sadly, it seems more plug&pray than plug&play.. When it works it's pretty nice, & the touch pretty responsive. But that's the problem, it's when it works, & it rarely does.

It seems to have the same symptoms as described here, in Windows 7, so it's possibly related
http://www.displaylink.org/forum/showthread.php?t=1347

I've spent hours trying to make it work. To start with it's really picky about the USB port itself, on some ports it plugs/unplugs in a quick loop. On others it's just random. Either the device isn't recognized (and installed, or not installed), or it's recognized and doesn't work. When it works it's also very random, sometimes only the screen works, sometimes the touch also works, but in mono-touch. If you unplug & replug it, Windows can't remember that it was the touch monitor, & forwards the clicks to the wrong (main) monitor, & you have to reset all this again. I thought it'd be better when you were switching it off by software, but it seems to be the same deal..

I solved it yesterday in 50min, uninstalling/reinstalling DisplayLink, & it eventually popped up after a ton of black screens (& the touch popped up minutes later..). Next reboot and it's dead again..

I will add: I have 2 USB3 front ports, that's most likely the 2 ones through which it won't work at all (infinite detection loop).
Now I got it to work through one of my back USB ports, where it worked just like the first time, it seems that the very first time an USB port is used for DisplayLink, there's no problem, only a problem when Windows remembers about it..

Last edited by anothergol; 05-12-2012 at 12:50 PM.
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