New 27" iMac, OSX 10.6.3, UV+16

[jdenmark]

I cannot make this thing work! I have tred the different versions, including the beta. I've tried different USB ports to rule that out. No matter what, I cannot get a picture on my screen.

I just bought the UV+16 on Amazon new. I'm at the end of my rope; at what point do I start considering a refund?

My monitor is detected, and my Display settings allows me to set the arrangement of the screens as though it is present - but nothing I do will get anything but a black screen. I'm using a Samsung SyncMaster 22" monitor, that previously worked fine.

Attached is the Display Link Information file. Thanks in advance for any assistance.