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Old 10-04-2016, 06:49 AM   #1
MATATA
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Default Last windows update - not working screen

Hi, I use Display link for many years. After the last update I uninstalled windows display link. I installed the latest version. All of this manual http://support.displaylink.com/knowl...and-windows-10

But my external display does not work. Windows sees only one screen. Where is the problem please?

Thank you.
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Old 10-05-2016, 05:08 PM   #2
AlbanRampon
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Hello Mata,
Would you please use the link in my signature to provide the zip generated by our customer support tool?
This will give me the information necessary to look into it.
Kind regards,
Alban
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Old 10-06-2016, 10:44 AM   #3
MATATA
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zip generated? What is it please?
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Old 10-07-2016, 09:30 AM   #4
AlbanRampon
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Quote:
Originally Posted by MATATA View Post
zip generated? What is it please?
May be you could use the link in my signature to provide the zip generated by our customer support tool as previously advised? That's the last link.
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Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
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