No entry in lsusb - Ubuntu 16.04.2 (4.8.0-41)

lotka · 03-16-2017, 03:20 PM

Hi,
I use Asus pl2520l laptop with Asus ASUS USB3.0 HZ-3 Docking Station and I would like to attach two external monitors to it. I installed the driver with no problems but the server is not started and xrand doesn't show any new monitors. I checked with lsusb and any DisplayLink device is not listed. It's a fresh installation of ubuntu. Ethernet and usb DO work fine, only video doesn't. I attach the troubleshooter results. Any help or suggestions appreciated

tosca_2017-03-16T16:05:25.761762.zip

mlukaszek · 03-17-2017, 02:39 PM

Hi,

Sadly, the dock you are connecting does not use DisplayLink technology at all, so there's nothing we can do to help

Cheers,
Michal

03-16-2017, 03:20 PM	#1
lotka Junior Member Join Date: Mar 2017 Posts: 1	No entry in lsusb - Ubuntu 16.04.2 (4.8.0-41) Hi, I use Asus pl2520l laptop with Asus ASUS USB3.0 HZ-3 Docking Station and I would like to attach two external monitors to it. I installed the driver with no problems but the server is not started and xrand doesn't show any new monitors. I checked with lsusb and any DisplayLink device is not listed. It's a fresh installation of ubuntu. Ethernet and usb DO work fine, only video doesn't. I attach the troubleshooter results. Any help or suggestions appreciated tosca_2017-03-16T16:05:25.761762.zip

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03-17-2017, 02:39 PM	#2
mlukaszek Senior Member Join Date: Feb 2010 Posts: 386	Hi, Sadly, the dock you are connecting does not use DisplayLink technology at all, so there's nothing we can do to help Cheers, Michal