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05-26-2017, 10:32 AM
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#1 |
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Junior Member
Join Date: May 2017
Posts: 1
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USB Port Flap Issue
Hi All,
We are experiencing a strange issue with some of our Displaylink devices repeatedly connecting and disconnecting from the display. I have worked through the advice in this atrticle: http://support.displaylink.com/knowl...from-repeatedl Without success  Attached are the logs, any advice would be most welcome as this issue is affecting hundreds of users. Thank you! |
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06-16-2017, 11:27 AM
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#2 |
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Senior Member
Join Date: Sep 2015
Posts: 1,685
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Hello Ed,
Unfortunately these logs don't include some crucial files called DisplayLinkManager and firmware. If the issue is persistent and you haven't already created a support ticket, would you please be able to gather these again? Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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