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Old 07-03-2017, 04:49 PM   #1
TxHR
Junior Member
 
Join Date: Jul 2017
Posts: 4
Default No Monitors/Video Windows 10

Hello,

I have a Targus ACP70USZ and for the life of me I can't get video to display on my dual monitor setup. I have installed/uninstalled and ran the cleaner for the DisplayLink software. The software appears in my task tray and I encounter zero errors. I have my monitors connected via HDMI and another DVI. I am running the software on a SurfacePro 3 and the USB 3.0 is connected to the DisplayLink using the supplied cable. I attempted to contact Targus, but that is a joke. Their live chat shows open but won't connect. After 40 minutes on hold for tech support, their phone system hangs-up on you. While I am very tech savy this device has me perplexed. Any assistance is greatly appreciated.

My SurfacePro has been updated with the latest Windows update and the DisplayLink software manager is version 8.2.2152.0


Thanks in advance,

Brandon
Attached Files
File Type: zip SURFACEPRO3_20170703_123713.zip (696.8 KB, 2 views)

Last edited by TxHR; 07-03-2017 at 05:39 PM. Reason: Attach Log for Support
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