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Old 08-13-2019, 02:37 PM   #1
afam
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Join Date: Aug 2019
Posts: 1
Default Club3D CSV-1477 Unable to get 5120x1080 resolution

Hi,

I am owner of a CSV-1477 adapter which supposedly should be able to support resolutions of up to 5120x2880@60Hz.

If I am not mistaken, the device is using DisplayLink DL6950 SOC.

However it is impossible to me to get higher resolution than 3840x1080@120Hz (even in lower refresh rate).

Whatever I do, I cannot get 5120x1080 resolution (60Hz or 100Hz would be fine)

I have contacted also Club3d support team but their suggestions didn't get me to a result.

The display I am trying to connect to is SAMSUNG C49RG90 which supports max resolution of 5120x1080@120Hz.

And official monitors drivers have been already installed.

I am attaching the logs from the DL troubleshoot tool.

Any ideas are welcome,

Regards
Attached Files
File Type: zip DL_Windows_Logs_20190813_171311.zip (1.60 MB, 1 views)
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