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Old 04-29-2020, 07:33 PM   #1
Davor
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Join Date: Apr 2020
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Default Lenovo T540p and T490 and D6000

Hi,

I am facing issues with D6000 dock connected with Dell monitors U2415 and U2717
while trying to connect them via DP to Lenovo T540p and T490 laptops. I am unable to project the image to connected monitors.

I have tried with both firmware 0019 and 0017, with miniDP and with DP, i have also tried to connect only one monitor but i am unable to get it working.

I have attached the log, please help.
Attached Files
File Type: zip DL_Windows_Logs_20200429_213239.zip (205.4 KB, 2 views)
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Old 05-06-2020, 12:25 PM   #2
KatarzynaCzaja
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Posts: 461
Default

Hello,

Thank you for reaching out to us!

The logfiles provided do not show any DisplayLink devices connected to the computer while collecting the logfiles.
Please ensure that everything is connected the way you wish to work with it and run the Support Tool to collect logfiles once more. You can then attach them to your response.

Thank you,
Katarzyna
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