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05-29-2020, 02:49 PM
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#1 |
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Junior Member
Join Date: May 2020
Posts: 2
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USB continuously disconnects/reconnects
I'm running into an issue where the USB3/Thunderbolt port keeps disconnecting then reconnecting. I'm getting a "Unknown USB Device (Device Descriptor Request Failed)" error in device manager. When I disconnect the DisplayLink dock, the errors stop. The only things in the DisplayLink dock are a 3.5mm stereo jack out to speakers, an HDMI cable to a 27" LG UHD58B, and an ethernet cable out to a D-Link 8 port hub. BIOS, drivers, etc. are all up to date on the laptop - Lenovo Carbon X1 5th Gen.
Diagnostics attached. Any ideas on how to resolve it? |
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