Macbook Pro 2024 - Can't record video while display link

[goodlab]

I use an app called zight to record my screen. Every since I stared using display link zign starts,, 3 seconds later it gives a message like "No video detected - Recording Cancelled"
It seems that because display link is already sharing the screen - zight can't access it ??? Or something like that. Zight, or screen recording is critical to my work. I've got to find a way to fix this. Please help

[mjaroch]

Hello goodlab,

Please make sure both Zight and DisplayLink Manager have screen recording permissions enabled in System Settings.
Also, please check if both DisplayLink Manager and Zight are updated to the latest versions.

[goodlab]

Yes I already did that. https://share.zight.com/z8ugAxBw

[goodlab]

Any other ideas on how to fix this?

[mjaroch]

Hello goodlab,

We recommend contacting our support team directly and sending us some more information for further analysis.

If this doesn’t resolve the issue, we advise reaching out to Zight’s support team.