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07-30-2012, 04:20 PM | #1 |
Junior Member
Join Date: Jul 2012
Posts: 2
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Screen frozen after restart and logging in (AMD 6520G)
Hello.
I've gotten a new computer for a user (HP 4535s) with AMD graphics. I have installed the latest drivers from AMD and have installed version 6.3 of the DisplayLink software. The installation runs smoothly and everything seems okay untill I restart. Then I logg in and the computer freezes after the welcome screen. Some times I can move the mouse over the (black) screen, but then it freezes too. If I log in without the DisplayLink docking attached and then attach it when the desktop comes up then everything work just fine, but its kind of a hassle to unplug it everytime you turn off the PC. One other thing I discovered was that the PC had two display adapters. One Radeon HD 6520G and one Radeon HD 7400M Series. I've updated both to the latest drivers. I ran the support program and got some support files out. I not very comfortable with posting them here, so I'm sending it to you through the "Ask a question" page. Last edited by Futaba_kun; 07-31-2012 at 07:57 AM. Reason: New info |
08-05-2012, 11:06 AM | #2 |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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Can you try v6.3 M1 and see if this fixes the issue?
Wim |
08-06-2012, 06:50 AM | #3 |
Junior Member
Join Date: Jul 2012
Posts: 2
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Hello.
V6.3 M1 was the version I installed initially... I tried first with the version that came with the docking, the with the latest full version (v6.3 M1), then with 7.0 beta. Same problem... Greetings Rasmus Durban Jahr |
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