03-21-2017, 01:02 AM | #1 |
Junior Member
Join Date: Mar 2017
Posts: 5
|
Diamond BVU5500H DisplayLink USB 3.0
xrandr does not find display, nor does Display app after installing 1.3.52 driver
Running XFCE4, kernel version 4.4.0.64 - generic, xorg ver 1.184. Display is an AOC Agon 27" LED (AG271QX) lsusb reveals DisplayLink device. All updates and dist-ugrades applied. |
03-21-2017, 08:21 AM | #2 |
Senior Member
Join Date: Feb 2010
Posts: 386
|
Please attach logs from our Linux Support Tool.
Thanks, Michal |
03-21-2017, 09:33 PM | #3 |
Junior Member
Join Date: Mar 2017
Posts: 5
|
BVU5500H - log file from DLSupportTool
Here is the zip created from the tool. You'll see xrandr.txt has no entry for the monitor.
I have 2 AOC monitors, one is connected from the HDMI jack on my laptop. For the other monitor I want to use the BVU5500H. |
03-27-2017, 09:18 AM | #4 |
Senior Member
Join Date: Feb 2010
Posts: 386
|
Do you have secure boot enabled? I do not see any signs of evdi kernel module loaded.
Cheers, Michal |
03-27-2017, 07:23 PM | #5 |
Junior Member
Join Date: Mar 2017
Posts: 5
|
Secure boot enabled
There is an entry in /sys/firmware/efi which would not be present if it was booted in normal BIOS.
|
03-28-2017, 06:55 AM | #6 |
Senior Member
Join Date: Feb 2010
Posts: 386
|
If you do use secure boot, make sure you sign evdi so it can be loaded. See the red important note in the sticky post in this forum.
Cheers, Michal |
Tags |
16.04 lts, diamond |
|
|