Dynadock U3.0 - Spins up hard-drive after laptop put to sleep

stanley87 · 11-06-2012, 08:20 PM

Hi,

I have a Dynadock U3.0 and love it apart from a small bug.

After I put my laptop to sleep, the Dynadock USB light switches off and I hear my hard-drives spin down.

However, about 5 seconds later - only the USB 3.0 hard-drive spins back up.

Did a few tests with the following results:

USB 3.0 hard-drive plugged directly into laptop USB 3.0 port - it works fine
USB 3.0 hard-drive plugged into Dynadock USB 2.0 port - it works fine
USB 3.0 hard-drive plugged into front/rear Dynadock USB 3.0 port - no good - spins up 5-10 seconds after spin-down.

So, currently making do having the drive plugged into the USB 2.0 port on the Dynadock.
If the issue isn't fixed, then I will buy a USB 3.0 hub and plug this into laptop. Then plug hard-drive and Dynadock into this so the hard-drive doesn't go through the Dynadock.

Using latest DisplayLink drivers and have updated my USB3.0 drivers as well.

Any help would greatly be appreciated

Wim · 11-07-2012, 10:16 AM

I think this is outside the DisplayLink technology. Our chip in this dock just hangs off a USB 3.0 hub. This means that our software and firmware would not be in the path from the USB 3.0 hub to the hard drive.

I would suggest contacting Toshiba for help with this, as the hardware is designed by them.

Wim

11-06-2012, 08:20 PM	#1
stanley87 Junior Member Join Date: Nov 2012 Posts: 1	Dynadock U3.0 - Spins up hard-drive after laptop put to sleep Hi, I have a Dynadock U3.0 and love it apart from a small bug. After I put my laptop to sleep, the Dynadock USB light switches off and I hear my hard-drives spin down. However, about 5 seconds later - only the USB 3.0 hard-drive spins back up. Did a few tests with the following results: USB 3.0 hard-drive plugged directly into laptop USB 3.0 port - it works fine USB 3.0 hard-drive plugged into Dynadock USB 2.0 port - it works fine USB 3.0 hard-drive plugged into front/rear Dynadock USB 3.0 port - no good - spins up 5-10 seconds after spin-down. So, currently making do having the drive plugged into the USB 2.0 port on the Dynadock. If the issue isn't fixed, then I will buy a USB 3.0 hub and plug this into laptop. Then plug hard-drive and Dynadock into this so the hard-drive doesn't go through the Dynadock. Using latest DisplayLink drivers and have updated my USB3.0 drivers as well. Any help would greatly be appreciated

11-07-2012, 10:16 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	I think this is outside the DisplayLink technology. Our chip in this dock just hangs off a USB 3.0 hub. This means that our software and firmware would not be in the path from the USB 3.0 hub to the hard drive. I would suggest contacting Toshiba for help with this, as the hardware is designed by them. Wim