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Old 10-06-2017, 03:51 AM   #1
Russ
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Join Date: Oct 2017
Posts: 1
Angry 2nd External Display not working

I've just installed the 4.0 driver and did not need to perform any unblocking - no prompts, no message to allow or anything.

I've found that if i have 1 external display connected, everything works fine. The moment I attach a second external display, the system tries to go into Mirrored mode and given that it is not currently working, everything fails. Is there a workaround for this?
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Old 10-06-2017, 07:29 AM   #2
Carlo
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Join Date: Feb 2009
Posts: 606
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Quote:
Originally Posted by Russ View Post
I've just installed the 4.0 driver and did not need to perform any unblocking - no prompts, no message to allow or anything.

I've found that if i have 1 external display connected, everything works fine. The moment I attach a second external display, the system tries to go into Mirrored mode and given that it is not currently working, everything fails. Is there a workaround for this?
For a workaround, try this FAQ: http://support.displaylink.com/knowl...-mirror-issues

For the bug itself, it would be very helpful if you could raise a defect with Apple.

Cheers,
Carlo
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Old 10-10-2017, 08:18 PM   #3
ckg1999
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Join Date: Oct 2017
Posts: 1
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I am unable to use the displayLink (even though it is detected) in HighSierra.

I have a 13" MBP retina core i7, with 2 external displays. When I plug in the DisplayLink, I get a "No Signal" message on the display. The display shows the additional screen as an option in "Displays" and the System Report shows:

Product ID: 0x4301
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 32.97
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Old 10-11-2017, 12:55 PM   #4
Carlo
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Join Date: Feb 2009
Posts: 606
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Quote:
Originally Posted by ckg1999 View Post
I am unable to use the displayLink (even though it is detected) in HighSierra.

I have a 13" MBP retina core i7, with 2 external displays. When I plug in the DisplayLink, I get a "No Signal" message on the display. The display shows the additional screen as an option in "Displays" and the System Report shows:

Product ID: 0x4301
Vendor ID: 0x17e9 (DisplayLink (UK) Ltd.)
Version: 32.97
I'd play with different resolutions in System Preferences->Displays to ensure a valid resolution is selected.
If this fails, please send us the logs: http://support.displaylink.com/knowl...rticles/755301

Kind regards,
Carlo
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