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02-19-2020, 08:23 AM | #1 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hi There,
Thank you for your patience. Could you please provide us with logs from your system? You may do it by following this link: https://support.displaylink.com/know...to-displaylink Additionally, you may try using our new app beta version for MacOS that can be downloaded from here: https://www.displaylink.com/downloads/file?id=1498 Lastly, may you please confirm if you are closing the laptop or keeping it open during the plug? Kind regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution Last edited by JakubDabrowski; 02-19-2020 at 08:47 AM. |
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mac, monitors |
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