No UI for UG39DK1

duncanpoundcake · 04-24-2020, 10:40 AM

Purchased a UG39DK1

Downloaded the driver: DisplayLink USB Graphics Software for Windows (9.3 M1)

It has been sucessfully installed but I have no UI or DL Manager Icon.
Display Link is not listed as an app.

Is there an app to down load as well?

JakubDabrowski · 04-24-2020, 11:02 AM

Hello,

Thank you for contacting us on the forum.

If you go to the right bottom corner of your taskbar and in "Show hidden icons" do you see a DisplayLink app running?

Also, please let me know if your docking station works fully.

Thank you for your reply.

Kind regards,
Jakub

duncanpoundcake · 04-24-2020, 12:16 PM

Hello,

As per original post, there are no icons. A search for Display Link via search bar comes up with nothing.

Did I download the right driver?

04-24-2020, 10:40 AM	#1
duncanpoundcake Junior Member Join Date: Apr 2020 Posts: 3	No UI for UG39DK1 Purchased a UG39DK1 Downloaded the driver: DisplayLink USB Graphics Software for Windows (9.3 M1) It has been sucessfully installed but I have no UI or DL Manager Icon. Display Link is not listed as an app. Is there an app to down load as well? Last edited by duncanpoundcake; 04-24-2020 at 10:44 AM.

04-24-2020, 11:02 AM	#2
JakubDabrowski DisplayLink Tech Support Join Date: Jan 2020 Location: Katowice, Poland Posts: 269	Hello, Thank you for contacting us on the forum. If you go to the right bottom corner of your taskbar and in "Show hidden icons" do you see a DisplayLink app running? Also, please let me know if your docking station works fully. Thank you for your reply. Kind regards, Jakub __________________ Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

04-24-2020, 12:16 PM	#3
duncanpoundcake Junior Member Join Date: Apr 2020 Posts: 3	Hello, As per original post, there are no icons. A search for Display Link via search bar comes up with nothing. Did I download the right driver?