01-26-2021, 11:58 AM | #1 |
Junior Member
Join Date: Jan 2021
Posts: 3
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Dock freezing
When I try to show (or use) dock on asus MB16ACE, dock and whole mission control freezes until I kill dock. I can show or use dock on built in monitor or in other external screen. It freezes only with MB16ACE.
Any help? |
01-29-2021, 12:26 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
Are you using that display on USB-A or USB-C? The product is hybrid, it uses two technologies: DisplayPort Alternate Mode and DisplayLink. I believe it is designed to "prefer" the DisplayPort Alternate Mode on USB-C. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
02-01-2021, 08:07 AM | #3 | |
Junior Member
Join Date: Jan 2021
Posts: 3
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Quote:
Also, DisplayLink manager still does not recognize the monitor, so maybe the driver is not active. |
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