08-22-2021, 10:05 PM | #1 |
Junior Member
Join Date: Aug 2021
Posts: 1
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MacOS 11.5.2 not compatible with latest drivers
I recently purchased the Dell display link docking station usb 3.0 D3100 to hook up 2 external monitors to my Mackbook Pro (with M1chip), Everything worked well until the latest macbook pro update to the new operating system 11.5.2. I do not see any new drivers from display link that will remedy this issue. Any suggestions I would appreciate.
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08-23-2021, 10:43 AM | #2 |
DisplayLink Tech Support
Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello Gouldan123,
Thank you for posting on our forum. May you please follow this guide and gather log files from your computer? I would like to analyze the issue as we did not have reports that our driver does not work on new MacOS version. You can either post your log files here or send it with description to our email address( technical-enquiries@synaptics.com) for a more personal contact. Kind regards, Jakub
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Jakub Dabrowski DisplayLink Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
08-27-2021, 03:45 PM | #3 | |
Junior Member
Join Date: Aug 2021
Posts: 3
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MacOS 11.5.2
Quote:
Can someone with DisplayLink help with this issue?! I am currently running an HDMI cable, but have ordered a DP cable and will report back to this thread if it corrects the issue. |
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08-28-2021, 12:57 AM | #4 |
Junior Member
Join Date: Aug 2021
Posts: 3
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Problem Solved
For what it's worth, I switched from an 8K HDMI cable to a 1.4 DisplayPort cable from my Dell D6000 to my Sceptre 35" Ultrawide and immediately the problem was resolved.
I have full resolution now with the DisplayPort cable. |
08-31-2021, 12:56 AM | #5 | |
Junior Member
Join Date: Aug 2021
Posts: 7
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Quote:
Mine wasn't working in 11.5.2 after the first update, but when I unplugged and used the Mac, then replugged it again (I don't think I needed to reboot) it started working again. Last edited by ryanhunt; 09-02-2021 at 04:46 AM. |
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09-03-2021, 09:06 AM | #6 | |
Junior Member
Join Date: Sep 2021
Posts: 4
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Quote:
Edit: I tried installing the 1.5.0 beta but that didn't help either. "No monitors detected" Last edited by AV4LE; 09-03-2021 at 09:48 AM. |
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09-06-2021, 12:45 AM | #7 |
Junior Member
Join Date: Sep 2021
Posts: 1
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M1 Macbook Pro and Dell D6000
Hello,
I am having the same issue with my MacBook and Dell D6000. It was working great until I was updated to 11.5.2 this weekend. Now I can't get even a single monitor to recognize using DisplayLink. Any updates on this? Anything I can do to help diagnose? Thanks! Rob |
09-21-2021, 07:36 PM | #8 |
Junior Member
Join Date: Sep 2021
Location: Seattle
Posts: 1
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My Display No Longer Works- Mac 11.5 Update
Please if anyone has a solution. It is so frustrating. With every update, my monitors stop working and I lose a day of productivity. This one is a complete no-go.
I can't get my monitors to show anything. Have you found solutions? |
09-27-2021, 01:07 PM | #9 |
Junior Member
Join Date: Sep 2021
Posts: 4
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I got my employer to pay for a $900 superwidescreen so I don't need the Displaylink driver anymore.
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09-28-2021, 07:55 AM | #10 | |
Junior Member
Join Date: Sep 2021
Posts: 4
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Quote:
https://www.synaptics.com/products/d...ownloads/macos DisplayLink Manager 1.5.0 (Build 58.125) Edit: I also updated to Big Sur 11.6 a few days ago and didn't try Displaylink after that so can't be 100% sure if it is the new Displaylink firmware or MacOS version that solved it. Last edited by AV4LE; 09-28-2021 at 08:48 AM. |
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