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01-13-2023, 09:34 AM | #1 |
Banned
Join Date: Jan 2023
Posts: 1
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seggesion
The same as above, but disabling the displays in Windows display preferences. Again, leaving only the 570 displays (results in the same outcome as above, essentially fixed but leaving me without two of my displays).
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01-13-2023, 10:38 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
As we would have to take a look at each case individually please make sure to gather logfiles and send them along with your detailed problem description here: technical-enquiries@synaptics.com It is best to include the following information: - Did you see specific time/pattern of when the disconnections happen? - Are you losing connection to all peripherals or just some - like monitors, USB devices, audio devices etc.? - Did you test the dock with another computer to see if the issue carries? - Did you check the USB cable and the USB port for damage, dirt etc? Thank you.
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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