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Old 09-07-2023, 08:00 AM   #1
KatarzynaCzaja
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Hello, I believe that this is the product you are working with: https://www.amazon.com/Adapter-Displ...0BJPHLV48?th=1

If that is correct then please keep in mind that this product does not have DisplayLink technology inside of it. Because of that it will not communicate with our software. I recommend getting in touch the manufacturer or the seller for further support of this product.
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