DisplayLink Manager 1.10 is closing/crashing

[DanielSznicer]

Originally Posted by aaronr

The update did not fix the problem. App still crashes regularly.
I can supply logs if needed.

Also I signed up for email notifications and never got one!

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

[donmontalvo]

Originally Posted by AlbanRampon

Hello,
A few reasons for the app closing unexpectedly and repeatedly have been found.
These are planned to be fixed in the release 1.10.1 expected around 7th March.

This thread is mixing issues and even products without our technology, making it unmanageable.
I've split into a couple of threads from posts in this. However, it would be helpful to have one thread per problem, and have the real full name of the products you are using.
Even better is, along with the description of the problem, to provide the file generate by the support tool as it gives details on the status of what is connected

Regards,
Alban

FWIW, the update to 1.10.1 fixed the crashing issues we were seeing.

We reported an issue where monitors need to be unplugged/plugged in after a reboot, but we found that updating the dock firmware fixed that issue.

The only issue we have now is the flat/signed PKG provided by DisplayLink has a few lines in it's embedded postinstall script that uses bad syntax. I provided the correct syntax for those lines, and we hope to see 1.10.2 with the fix. Until we do, we had to commit the cardinal sin...we expanded their PKG, fixed the postinstall script, and saved it again...it is a sin because the PKG is now signed using OUR developer signing certificate.

Please fix your postinstall script