DisplayLink does not work on sonoma 14.4.1 - Page 4

DanielSznicer · 04-22-2024, 10:32 AM

Quote:

Originally Posted by takahiro

I updated macOS then displaylink not work. the details are as bellow:

mac arch - M2
macOS - sonoma 14.4.1
displaylink - 1.10.1 build96
displaylink rotation and toggle in displaylink manager - SHARP
displaylink clean tool - DONE

Best Regards

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink

And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

takahiro · 04-22-2024, 11:49 AM

Hi Daniel

I sent a email(zip attached) now.

Best Regards

irakli · 04-23-2024, 06:06 AM

Display link not working. I have two monitors and both shear same image. Displaylink can't recognize neither montiros.

sebrandon1 · 04-23-2024, 02:55 PM

Is no one at DisplayLink using MacOS 14.4.1? Incredibly frustrating to check for a new release for the last 6 weeks and not see any progress on fixing these issues.

cebasso · 04-25-2024, 01:48 PM

Hello,

I'm using MacOS Sonoma 14.4.1 on a M3 Pro and it's working fine...
The only problem (what bring me here) is I feel a small lag sometimes on one display (3 monitors)

But, the Display Link Manager is working properly

Have you tried to download and install again?

leeray75 · 04-25-2024, 09:53 PM

I'm using MacOS Sonoma 14.4.1 on a 2018 MacBook Pro with an Intel processor.

I discovered that switching from plugging the DisplayLink Hub/Device directly into the USB-C port to using a USB-C dongle with USB-A resolved the issue for me. It seems there might be compatibility issues with USB-C on my setup.

Steps to Fix:

Get a USB-C to USB-A Dongle: This dongle will allow you to connect your DisplayLink Hub/Device via USB-A instead of USB-C.
Plug in the Dongle: Connect the USB-C end of the dongle to your Mac's USB-C port, and then plug the DisplayLink Hub/Device into the USB-A port of the dongle.

cyngot · 05-09-2024, 02:45 PM

Sonoma was released back in September of 2023. It is now May 2024. What the heck is taking soooo long to fix this?

OSiRS · 05-10-2024, 05:52 AM

Hi all,

A downgrade to version 1.9.0 works absolutely fine! I am using an iMac mini M1, Sonoma 14.4.1 with a Studio Display and two LG monitors.
Version is available here:

https://www.synaptics.com/node/5461?filetype=exe

pmv5 · 05-10-2024, 03:09 PM

Quote:

Originally Posted by takahiro

I updated macOS then displaylink not work. the details are as bellow:

mac arch - M2
macOS - sonoma 14.4.1
displaylink - 1.10.1 build96
displaylink rotation and toggle in displaylink manager - SHARP
displaylink clean tool - DONE

Best Regards

Having the same issue on Mac Mini OS 14.4.1 -I did the OS reinstall that was suggested...I deleted all the Poly software and reinstalled the Poly software. Still black screen....speakers are great, though...and the lights work!

scampbell6 · 05-14-2024, 03:47 PM

Went through support and they sent me to the hardware manufacturer who sent me back to displaylink who asked me to uninstall and reinstall to displaylink 1.9.0 (build 148) which didn't do anything.

Do you think displaylink is ignoring that their software is bricked for Sonoma 14.4.1 and just ignoring all of us who no longer can use their software?

04-22-2024, 11:49 AM	#2
takahiro Junior Member Join Date: Apr 2024 Location: Japan Posts: 5	Log EMAIL Hi Daniel I sent a email(zip attached) now. Best Regards

04-23-2024, 06:06 AM	#3
irakli Junior Member Join Date: Apr 2024 Posts: 1	Macos senoma 14.4.1 Display link not working. I have two monitors and both shear same image. Displaylink can't recognize neither montiros.

04-25-2024, 09:53 PM	#6
leeray75 Junior Member Join Date: Apr 2024 Posts: 1	I'm using MacOS Sonoma 14.4.1 on a 2018 MacBook Pro with an Intel processor. I discovered that switching from plugging the DisplayLink Hub/Device directly into the USB-C port to using a USB-C dongle with USB-A resolved the issue for me. It seems there might be compatibility issues with USB-C on my setup. Steps to Fix: Get a USB-C to USB-A Dongle: This dongle will allow you to connect your DisplayLink Hub/Device via USB-A instead of USB-C. Plug in the Dongle: Connect the USB-C end of the dongle to your Mac's USB-C port, and then plug the DisplayLink Hub/Device into the USB-A port of the dongle.

05-09-2024, 02:45 PM	#7
cyngot Junior Member Join Date: May 2024 Posts: 1	Please fix this problem Sonoma was released back in September of 2023. It is now May 2024. What the heck is taking soooo long to fix this?

05-10-2024, 05:52 AM	#8
OSiRS Junior Member Join Date: Apr 2024 Posts: 3	Hi all, A downgrade to version 1.9.0 works absolutely fine! I am using an iMac mini M1, Sonoma 14.4.1 with a Studio Display and two LG monitors. Version is available here: https://www.synaptics.com/node/5461?filetype=exe Last edited by OSiRS; 05-10-2024 at 08:02 AM.

04-23-2024, 02:55 PM	#4
sebrandon1 Junior Member Join Date: Apr 2024 Posts: 2	Is no one at DisplayLink using MacOS 14.4.1? Incredibly frustrating to check for a new release for the last 6 weeks and not see any progress on fixing these issues.

04-25-2024, 01:48 PM	#5
cebasso Junior Member Join Date: Apr 2024 Posts: 1	Hello, I'm using MacOS Sonoma 14.4.1 on a M3 Pro and it's working fine... The only problem (what bring me here) is I feel a small lag sometimes on one display (3 monitors) But, the Display Link Manager is working properly Have you tried to download and install again?

05-14-2024, 03:47 PM	#10
scampbell6 Junior Member Join Date: May 2024 Posts: 3	Went through support and they sent me to the hardware manufacturer who sent me back to displaylink who asked me to uninstall and reinstall to displaylink 1.9.0 (build 148) which didn't do anything. Do you think displaylink is ignoring that their software is bricked for Sonoma 14.4.1 and just ignoring all of us who no longer can use their software?