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#1 |
Junior Member
Join Date: May 2024
Posts: 2
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Help!
I realize this post is from quite some years back but unfortunately I'm facing the same issues now. I have used the D6000 dock for quite a few years and the problem only started today. 1 monitor works like it should. 2nd monitor on the displayport is recognized as "no monitor" and set at 640x480 without options to increase resolution. Troubleshooting done: - Installed the latest drivers version 11.2.3146.0, A05 - Tested the second monitor by connecting this display to my PC directly -> Monitor works perfectly fine - Connected the D6000 to 3 different PCs/laptops -> all face the same issue with low res on the 2nd monitor - connecting the 2nd monitor to a different displayport doesnt help either Last edited by JK-; 05-17-2024 at 03:35 PM. |
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#2 | |
Super Moderator
Join Date: Jan 2015
Posts: 437
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The behavior you describe sounds like there may be an issue with the EDID process --> https://en.wikipedia.org/wiki/Extend...ification_Data which is why the display is only operating at 640x480. A few questions: 1. What is the brand and specific model number of the affected display? For example, 'Dell U2415' 2. If you replace the current video cable with a different one, does the behavior change? 3. Do you have a different model display you can test with temporarily? That will help determine if the behavior is specific to the display or the dock. |
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#3 |
Junior Member
Join Date: May 2024
Posts: 2
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it was the cable... a displayport to DVI cable. Guess the signal processing chip was fried for some reason.
Thanks for suggestions rboerner! |
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