Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software
Register FAQ Calendar Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
Old 12-28-2023, 02:56 PM   #1
raytleach
Junior Member
 
Join Date: Dec 2023
Posts: 1
Default YouTube TV and a third display/monitor

Running a Macbook Pro (M2, Catalina 14.2.1) with an Apple display (via USB-C) and a Dell monitor attached via a mediaGear Dual Display USB C Docking Station (via USB-C). I have upgraded the DisplayLink software to 1.10.0 (Build 117). When I only use the laptop or the laptop and the Apple monitor together, YouTube TV works fine, but when I attach the Dell monitor, YouTube TV's audio plays, but the video does not work at all (black screen). When I unplugged the Dell monitor, all worked as usual. Thoughts?
raytleach is offline   Reply With Quote
Old 01-02-2024, 01:05 AM   #2
YetiRojo
Junior Member
 
Join Date: Jan 2024
Posts: 1
Default

I have the exact same problem.

After spending 30 minutes on a chat with YouTubeTV support we realized that none of my streaming services worked.

I then spent 20 minutes on a chat with Apple support. They concluded that it was the DisplayLink software that's causing the problem. His hypothesis was that there was a security feature preventing video from being displayed because the screen was being recorded by DisplayLink.

Posting here hoping I get copied on any solutions.
YetiRojo is offline   Reply With Quote
Old 01-02-2024, 11:09 AM   #3
rboerner
Super Moderator
 
Join Date: Jan 2015
Posts: 427
Default

Quote:
Originally Posted by YetiRojo View Post
I have the exact same problem.

After spending 30 minutes on a chat with YouTubeTV support we realized that none of my streaming services worked.

I then spent 20 minutes on a chat with Apple support. They concluded that it was the DisplayLink software that's causing the problem. His hypothesis was that there was a security feature preventing video from being displayed because the screen was being recorded by DisplayLink.

Posting here hoping I get copied on any solutions.
The behavior you describe is expected, and DisplayLink speaks to the topic here --> https://support.displaylink.com/know...y-on-mac-while

With that said, others in this forum have reported that disabling hardware acceleration within Google Chrome or Mozilla Firefox can sometimes produce a different result.
rboerner is offline   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 08:25 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.