Asus ZenScreen MB16AC: "DisplayPORT No Signal"

Soch · 12-08-2023, 02:33 PM

When installing the latest version of displayLink manager and plugging the asus monitor, I get this message "DisplayPORT No Signal". I tried to uninstall, re-install, restart my computer... Nothing works.

It worked well 2 years ago the last time I used it, is it due to Mac OS updates?

In this reddit thread, a user says it was due to the fact he would need to use a "usb-c / usb-a" cable- but from what I remember a "usb-c / usb-c" was working fine 2 years ago.

In case someone has a similar issue.

Thanks, Soch

joshikumarav · 12-19-2023, 10:45 AM

Hello,

Were you able to fix it? I am facing the same issue.

alwjs19 · 12-19-2023, 11:33 AM

Same issue for me with simultaneous use of 2x MB16AC on a MBA M2 15" (tri-screen setup).

One of the monitors works using DisplayPort mode perfectly well, but the other requires a strange combination of dongles to work with displaylink.

The reddit thread shows the combination that works with two monitors simultaneously. I've tried various USB-C 2.0 cables but none of them work unless I use the adapters.

**Edit** Now I have this error on both screens when not using displaylink, and the screens do not work with displayport anymore (only displaylink). I believe displaylink must trigger something in the display that cannot be changed

12-08-2023, 02:33 PM	#1
Soch Junior Member Join Date: Dec 2023 Posts: 1	Asus ZenScreen MB16AC: "DisplayPORT No Signal" When installing the latest version of displayLink manager and plugging the asus monitor, I get this message "DisplayPORT No Signal". I tried to uninstall, re-install, restart my computer... Nothing works. It worked well 2 years ago the last time I used it, is it due to Mac OS updates? In this reddit thread, a user says it was due to the fact he would need to use a "usb-c / usb-a" cable- but from what I remember a "usb-c / usb-c" was working fine 2 years ago. In case someone has a similar issue. Thanks, Soch

12-19-2023, 10:45 AM	#2
joshikumarav Junior Member Join Date: Dec 2023 Posts: 1	Were you able to fix it? Hello, Were you able to fix it? I am facing the same issue.

12-19-2023, 11:33 AM	#3
alwjs19 Junior Member Join Date: Nov 2023 Posts: 4	Same issue for me with simultaneous use of 2x MB16AC on a MBA M2 15" (tri-screen setup). One of the monitors works using DisplayPort mode perfectly well, but the other requires a strange combination of dongles to work with displaylink. The reddit thread shows the combination that works with two monitors simultaneously. I've tried various USB-C 2.0 cables but none of them work unless I use the adapters. Edit Now I have this error on both screens when not using displaylink, and the screens do not work with displayport anymore (only displaylink). I believe displaylink must trigger something in the display that cannot be changed Last edited by alwjs19; 02-14-2024 at 11:44 AM.