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Old 02-03-2023, 04:36 PM   #1
rocote
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Join Date: Oct 2022
Posts: 2
Default DisplayLink problem - no signal

I tried plugging three different monitors into the DisplayLink port of my QGeem Thunderbold 4 and none of the monitors worked. There was no signal detected. I used the last display driver v1.8.0.

I'm using a 16" MacBook Pro running "VENTURA" v13.2.
The cable I used is brand new. The cable is one end with a DisplayLink connector and the other end is HDMI.
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Old 02-17-2023, 10:07 AM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 186
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Quote:
Originally Posted by rocote View Post
I tried plugging three different monitors into the DisplayLink port of my QGeem Thunderbold 4 and none of the monitors worked. There was no signal detected. I used the last display driver v1.8.0.

I'm using a 16" MacBook Pro running "VENTURA" v13.2.
The cable I used is brand new. The cable is one end with a DisplayLink connector and the other end is HDMI.
Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Please send me to the model of the monitor.

Best Regards[/QUOTE]
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