DisplayLink repeatedly freezing forcing hard reboot

[eTTguy]

I have an HP universal port replicator using DisplayLink software for an HP Envy running Windows 10 that I got a few months ago. I've had no problems until a couple weeks ago but now, several times a day, all devices connected through the port replicator will suddenly freeze. I can close running programs but doing a restart or shutdown will not even work. I have to hold the power button down long enough to completely force the shutdown.

I have followed the instructions on the thread below but come to a dead end: http://support.displaylink.com/knowl...from-repeatedl

I have attached the zip file after running the support tool. Any suggestions how to fix this problem would be greatly appreciated!