No USB connection

Sweetcornxdd · 03-21-2019, 05:58 AM

I am using Macbook air (early 2015 with the system Mac 10.14.3. I have bought the Mobile pixels DUEX backing home, and have downloaded the displaylink system. Following the steps, inserted the USB connecting with the DUEX product and my macbook, there are the words "NO USB CONNECTION" shown, and I cannot use the product after I brought it. Does anyone help me to solve it?

03-21-2019, 05:58 AM	#1
Sweetcornxdd Junior Member Join Date: Mar 2019 Posts: 1	No USB connection I am using Macbook air (early 2015 with the system Mac 10.14.3. I have bought the Mobile pixels DUEX backing home, and have downloaded the displaylink system. Following the steps, inserted the USB connecting with the DUEX product and my macbook, there are the words "NO USB CONNECTION" shown, and I cannot use the product after I brought it. Does anyone help me to solve it?