DL-3xxx OSX Support

PiCkLeS · 01-08-2013, 12:05 PM

So.. Despite my age at where I should know better, im getting a bit furious about the silence to your customers that are stuck with devices that wont work on new Macs (i bought a new one unknowingly that now has USB3).

I quite understand the time frame to try to resolve and restructure a new driver.

I understand all about how long a project of this magnitude can take.

What I _dont_ understand and very rarely have come across, is a professional and respectable company that chooses to say absolutely nothing during the process.

No updates, not even on a monthly basis. Not even to just say, ok guys we have this and that problem - this one might be even impossible to climb and so on.

So. This is us, the customers, the ones Im hoping are of some value to you as we buy and therefore supply you with your income.

Will you _please_ let us know whats going on, even if its bad news?

//P

01-08-2013, 12:05 PM	#13
PiCkLeS Junior Member Join Date: Oct 2012 Posts: 3	DL-3xx support - this is to you, DisplayLink. So.. Despite my age at where I should know better, im getting a bit furious about the silence to your customers that are stuck with devices that wont work on new Macs (i bought a new one unknowingly that now has USB3). I quite understand the time frame to try to resolve and restructure a new driver. I understand all about how long a project of this magnitude can take. What I _dont_ understand and very rarely have come across, is a professional and respectable company that chooses to say absolutely nothing during the process. No updates, not even on a monthly basis. Not even to just say, ok guys we have this and that problem - this one might be even impossible to climb and so on. So. This is us, the customers, the ones Im hoping are of some value to you as we buy and therefore supply you with your income. Will you _please_ let us know whats going on, even if its bad news? //P