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Old 03-15-2016, 02:02 PM   #1
User9046
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Default Upgrade firmware for HDMI USB adapter?

Is it possible to upgrade the firmware for an Anker USB HDMI Display Adapter? This is why I ask.

I have two Anker USB HDMI display adapters. The information on each device indicates they are exactly the same. I can't identify any information that would indicate a version.

One of the USB HDMI Adapters is able to run higher resolutions than the other. Each display adapter is connected to the same brand, model, version, manufacture date of monitor.

When I look at the USB Adapter's hardware Id in the Hardware manager it looks like one adapter may have a newer firmware version than the other.

Is it possible to upgrade the firmware on the USB HDMI display adapters?

Adapter 1: USB\VID_17E9&PID_4301&REV_0338&MI_00
Adapter 2: USB\VID_17E9&PID_4301&REV_0396&MI_00

Both adapters are connected to the same computer. Each are running the same version of the DisplayLink driver.

The operating system is Windows 10 Pro with all updates applied. The DisplayLink driver is the one obtained through Windows Update.
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Old 03-15-2016, 03:12 PM   #2
JamesH
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Hi,

Can you send me a link to the product page of those adapters?

Thanks,
James
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Old 03-15-2016, 03:54 PM   #3
User9046
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Hi James,

Both devices have this code "Y-3702" on it which have some hits but mostly another vendor.

Anker's main site isn't a good source for links. I can't find a product page and the support for the device just has a picture then a link for the driver binary. No link to help. Here are alternatives.

http://www.amazon.com/dp/B007KI8IMW/
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Old 03-15-2016, 08:10 PM   #4
User9046
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Quote:
Originally Posted by JamesH View Post
Hi,

Can you send me a link to the product page of those adapters?

Thanks,
James
Hi James,

I had thought I had posted a reply but seems I need to redo it.
The product name is "Anker Uspeed USB 3.0 to HDMI / DVI Adapter"

Anker's web site does not have a link I can provide you. What I can provide is a link from Amazon www.amazon.com/dp/B007KI8IMW/

Both adapter have the following code on them which also has hits when searching. Y-3702.

Anker's site only gives a link for the binary drivers and I can't find a product page anymore.
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displaylink, firmware, hdmi, usb

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