DisplayLink does not work on sonoma 14.4.1

[niget2002]

I was able to get mine working again.

I followed the instructions here: https://support.displaylink.com/know...at-all-when-co

When I first brought up the system report, my docking station was just showing up as a USB Hub.

After disconnecting ALL cables from the docking station including power... AND disconnecting the USB-C from the laptop, I plugged just power back into the docking station.

This time, when I plugged the USB-C back into the laptop, it recognized the device as a 5k Graphic Docking station AND a USB Hub.

I was then able to plug each peripheral into the docking station one at a time and they were picked up appropriately.

I did test unplugging the USB-C from the laptop and plugging it back in and it appears to still be working. I'll report back if something happens it the external displays and ethernet on the docking station stop working again.

[donmontalvo]

Reading through all these posts, no idea what the problem is, like can we define "does not work"?

We have thousands of users on macOS Sonoma 14.4.1, and have DisplayLink Manager 1.10.1 deployed using Jamf Pro.

The only issue we ran into is the postinstall script in the package has incorrect syntax for opening the app as the current user, and I provided the fix, hoping to see 1.10.2 released soon.

https://www.displaylink.org/forum/sh...ad.php?t=69195

If using Jamf Pro, a Configuration Profile that includes an appropriate Login Items payload will ensure the app opens at login.

If you're not using Jamf Pro, nothing to see here.

[donmontalvo]

Originally Posted by niget2002

I was able to get mine working again.

I followed the instructions here: https://support.displaylink.com/know...at-all-when-co

When I first brought up the system report, my docking station was just showing up as a USB Hub.

After disconnecting ALL cables from the docking station including power... AND disconnecting the USB-C from the laptop, I plugged just power back into the docking station.

This time, when I plugged the USB-C back into the laptop, it recognized the device as a 5k Graphic Docking station AND a USB Hub.

I was then able to plug each peripheral into the docking station one at a time and they were picked up appropriately.

I did test unplugging the USB-C from the laptop and plugging it back in and it appears to still be working. I'll report back if something happens it the external displays and ethernet on the docking station stop working again.

Try higher throughput rated USBC cables...

https://www.amazon.com/Plugable-Thun.../dp/B07CPLYBMW

[XenoPoppy]

Originally Posted by niget2002

I was able to get mine working again.

I followed the instructions here: https://support.displaylink.com/know...at-all-when-co

When I first brought up the system report, my docking station was just showing up as a USB Hub.

After disconnecting ALL cables from the docking station including power... AND disconnecting the USB-C from the laptop, I plugged just power back into the docking station.

This time, when I plugged the USB-C back into the laptop, it recognized the device as a 5k Graphic Docking station AND a USB Hub.

I was then able to plug each peripheral into the docking station one at a time and they were picked up appropriately.

I did test unplugging the USB-C from the laptop and plugging it back in and it appears to still be working. I'll report back if something happens it the external displays and ethernet on the docking station stop working again.

Doesn't work. I have tried every suggestion on this forum and it still crashes about every 2 minutes.

And as far as "can someone define what doesn't work means" - it HAS been defined in the forum, I found my exact issue on here. I have it open and running screens, then at random (sometimes every 30 seconds to sometimes every few hours) it crashes- just during registering for the forum and typing the comment it has crashed twice. I click the app & the displays connect again. BUT in my case whatever window I was working on when the app crashed gets moved to the last display (typing the comment on a browser window in display 2, it crashes and when it opens and reorganized back, the window is on display 3.

I updated everything this am, unplugged everything yesterday and today. I have been troubleshooting this since I got it. Biggest PAIN in the butt piece of tech. PLEASE fix.

[strizzo]

I am having similar problems. Here is my experience.

OSX 14.4.1 M1 MBP
DisplayLink Manager 1.10.1 (build 93)
Dell D6000 Dock
Two Dell 27" Ultrasharp displays connected via displayport


At home external displays stopped working and no combo of unplugging/re-plugging will get them back online.

HDMI direct to MBP to either of the displays work perfectly.

Last week I went into the office and connected to the same model D6000 Dell Dock and two similar but smaller Dell monitors everything worked fine.

I've noticed that the message "please allow your DisplayLink device to connect to this Mac" never goes away after plugging the dock in via usb-c.

[DanielSznicer]

Originally Posted by takahiro

I updated macOS then displaylink not work. the details are as bellow:

mac arch - M2
macOS - sonoma 14.4.1
displaylink - 1.10.1 build96
displaylink rotation and toggle in displaylink manager - SHARP
displaylink clean tool - DONE

Best Regards

Hello,

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink


And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

[takahiro]

Hi Daniel

I sent a email(zip attached) now.

Best Regards

[anupsahu]

I dont know why the fix is taking so much time for displaylink team to fix. I have reported this issue since 3 months now. They promised me a fix in the next release but that didnt fix either.

Its about time you take this on priority and fix this. Its causing so much people loss of productivity.

[irakli]

Display link not working. I have two monitors and both shear same image. Displaylink can't recognize neither montiros.

[sebrandon1]

Is no one at DisplayLink using MacOS 14.4.1? Incredibly frustrating to check for a new release for the last 6 weeks and not see any progress on fixing these issues.