Main Monitor Locks Up While Extended Monitor Works

makinmyway · 02-20-2015, 06:19 PM

I have been using DisplayLink Manager for 3-4 years without difficulty both with Windows XP and now Windows 8 (for the last year) with no performance issues.

Lately however I have been experiencing a frozen screen on my main monitor while the extended desktop monitor continues to work fine. I can use Task Manager to close and shut down however I see no response to closing programs on the main screen; it's seemingly locked with an image at a point in time in the past (usually happens when I'm sleeping at night) and will not refresh or show mouse movement when I move to that side of the desktop. This could be caused by another program I suppose but seems to point to the display program as everything is running, I just can't see them.

In addition, because it's the main monitor that is frozen I can't get to the Windows tool bar across the bottom of the main monitor. So ultimately I am forced to shut down. This is happening now nearly every morning.

Can you please advise me as to how I can solve this problem?

02-20-2015, 06:19 PM	#1
makinmyway Junior Member Join Date: Feb 2015 Posts: 3	Main Monitor Locks Up While Extended Monitor Works I have been using DisplayLink Manager for 3-4 years without difficulty both with Windows XP and now Windows 8 (for the last year) with no performance issues. Lately however I have been experiencing a frozen screen on my main monitor while the extended desktop monitor continues to work fine. I can use Task Manager to close and shut down however I see no response to closing programs on the main screen; it's seemingly locked with an image at a point in time in the past (usually happens when I'm sleeping at night) and will not refresh or show mouse movement when I move to that side of the desktop. This could be caused by another program I suppose but seems to point to the display program as everything is running, I just can't see them. In addition, because it's the main monitor that is frozen I can't get to the Windows tool bar across the bottom of the main monitor. So ultimately I am forced to shut down. This is happening now nearly every morning. Can you please advise me as to how I can solve this problem?