Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 05-30-2023, 02:12 PM   #1
Francoisl
Junior Member
 
Join Date: May 2023
Posts: 1
Unhappy Logitech c920 mic not working with docking

Hello,

I’ll explain the situation.

I have a logitech Webcam C920 that is connected to my docking (CADUAL4KDOCK) via a system "usb extend TY5 techly".

- Webcam connected in USB on Extender 1
- From extenter 1, an ethernet cable that goes to Extender 2
- The extender 2 is plugged with USB on the docking

The image works, but not the mic..

Here’s what I tested:

- If I connect the extender 2 directly to my PC, the webcam mic works perfectly (I can’t leave it like this, as it bothers the user)

- I tried to connect to another i-tec docking model -> The problem still present

- I tried to connect another PC to the doc i-tec -> The problem is the same

- I tried to update the Display driver -> The problem still present

- I reinstallated the device in device manager and reboot the computer -> The problem still present

- I reinstalled the webcam driver and reboot the computer -> The problem still present

- I checked if the mic is already activated in micro settings -> Already Activated

- I checked if the mic has the rights to be activated -> Rights ok

To resume, Mic issue happens when its plugged on docking, It's don’t care about the computer or the docking.
But the microphone works if it is not connected to the docking

Please help me

Francois

Last edited by Francoisl; 05-30-2023 at 02:18 PM.
Francoisl is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 09:28 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.