10-15-2018, 07:56 PM | #1 |
Junior Member
Join Date: Oct 2018
Posts: 13
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Dell D6000 - Screen Flickering
Hi,
this is my current setup: - Notebook ASUS N580VD - 3x monitor HP 24w (which I use at 1920x1080 resolution) I bought the docking station DELL D6000 (as listed by the Products page in the DisplayLink website) in order to attach all the 3 monitors to the notebook, but I'm having a flickering problem. The docking stations is attached to the USB-C port of the notebook. The two monitors attached to the 2 DP ports are working w/o problems (I'm using a HDMI->DP adapter), but the one connected to the docking HDMI port is showing a very bad flickering which is annoying and also problematic. In order to find the root cause of the problem I tried to connecting ONLY the HDMI port of the docking station (I removed anything else), but the flickering is still there. Here a couple of video showing the problem: - https://photos.app.goo.gl/Y63KRu6PoUnq8CRh9 - https://photos.app.goo.gl/ri3B1HCuoCDmro6f8 - https://photos.app.goo.gl/Bgb9xFQiG9x5aLDi6 I already: - downloaded the latest driver from DisplayLink website - updated the docking station firmware using the software provided by DELL website - updated the notebook BIOS to latest version - updated Intel graphic card drivers to latest version (downloaded directly from Intel website, which are newer than the ones provided by ASUS website) - updated NVIDIA drivers (this I think they don't matter anyway...) - updated chipset driver, downloaded from ASUS website As mentioned, the HDMI port is the only one showing this problem. I tried different cables, different monitors. I also tried to completely change hardware (different notebook, different monitor, differente cable) but the flickering is always the same as shown in the videos. Also, I tried a simple USB-C -> HDMI adapter to test the USB-C port of the notebook and is working very fine. For the moment the only working solution I found is connecting 2 monitor to the DP ports of the docking station and one monitor to the built-in HDMI port of the notebook, by I'm trying to have a workstation with "one cable connect" (video, audio, lan, usb devices, ...) Is this a known behaviour between docking stations and ASUS notebooks? (I'm wondering...), it is a very odd behaviour so I'm trying to understand if someone knows a problem like mine. Maybe an hardware incompatibility that cannot be solved, I don't know... I'm attaching you: - "Cattura 1" which shows the version of DisplayLink driver - "Cattura 2" which shows you the version on Intel graphic card driver - "Cattura 3" which shows how Windows recognize the monitor attached to the HDMI port of docking station - "Cattura 4" which shows the details of Intel graphic card And finally... the Support Information provided by the Compatibility Check software I already ran the "DisplayLink Compatibility Check" and there is no problems Code:
--------------------------- DisplayLink Compatibility Check --------------------------- DisplayLink compatibility check passed. --------------------------- OK --------------------------- Thanks Last edited by nicola; 10-16-2018 at 06:38 AM. |
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