Elgato Teleprompter only working on 90 and 270 rotations

elgato · 05-07-2024, 09:08 PM

Using 1.10.1 Displaylink and Elgato Camera Hub 1.10.0 running Mac 14.4.1

I have an issue where the display goes to a black screen on "standard" but it will work without issue when I change the rotation to 90 and 270. Oddly the 180 screen rotation does not work so it seems that something is causing the display only to work when it is at a 90 degree rotation in either direction.

Sometimes if the standard will still work, but I am not sure what I might do to get the standard to work. I have already reinstalled Displaylink, and I will restart my computer and the screen will work, other times it won't.

All the camera permissions are setup, and that would be obvious as the display wouldn't work at all if it was a permission issue, but I can only imagine it's a software issue that causes it to not work on standard rotation.

05-07-2024, 09:08 PM	#1
elgato Junior Member Join Date: May 2024 Posts: 1	Elgato Teleprompter only working on 90 and 270 rotations Using 1.10.1 Displaylink and Elgato Camera Hub 1.10.0 running Mac 14.4.1 I have an issue where the display goes to a black screen on "standard" but it will work without issue when I change the rotation to 90 and 270. Oddly the 180 screen rotation does not work so it seems that something is causing the display only to work when it is at a 90 degree rotation in either direction. Sometimes if the standard will still work, but I am not sure what I might do to get the standard to work. I have already reinstalled Displaylink, and I will restart my computer and the screen will work, other times it won't. All the camera permissions are setup, and that would be obvious as the display wouldn't work at all if it was a permission issue, but I can only imagine it's a software issue that causes it to not work on standard rotation.