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Old 04-13-2014, 07:37 AM   #1
muhammedqtr
Junior Member
 
Join Date: Apr 2014
Posts: 1
Default Windows 8.1 issues with DisplayLink Docking Station.

Hi All,
Good day!

I am using one Display link USB docking station to be connected with my SONY Laptop to enable Wired LAN connection, USB device and HDMI cable for my TV.

As it was working very fine with my Windows 8. After the upgrade to windows 8.1 it is not recognizing my LAN connection and Display.

I have followed each steps described in the display_link URLs:
http://www.displaylink.com/support/
http://www.displaylink.com/support/ticket.php?id=346

But all these disappointed me, as it is not working at all.
I have to reinstall the software each time to work with, but once i restart the Laptop or reconnect, then the result is same. It is very annoying and time wasting to proceed the same way every day.

Could any one can help me to solve this issue for ever.

NOTE: I have already upgraded my Windows to 8.1. Please give me some reliable solution which can solve this issue.


Regards,
Muhammed QTR
Doha-QATAR
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Old 04-27-2014, 09:53 PM   #2
JamesH
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Join Date: Jan 2012
Posts: 1,523
Default

Hi,

Please attach the output from this tool:
http://www.displaylink.com/support/ticket.php?id=269

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool.

Thanks,
James
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