Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Windows Software

Reply
 
Thread Tools Search this Thread Display Modes
Old 01-20-2023, 02:10 AM   #1
mrcodeine
Junior Member
 
Join Date: Jan 2023
Posts: 1
Default Dynadock PA3927A-1PRP U3.0 no external monitors display

I have a Dynadock U3.0 PA3927A-1PRP which I cannot get the displays working no matter what I try on a Lenovo L15 ThinkPad with Windows 11. All other features work - 5.1 Audio, Gigabit Ethernet, USB 3 ports, etc - but the displays fail. One display detects but doesn't display anything - just a blank monitor. Its a Dual Display DisplayLink device so two external displays should be detecting like on my old Windows 10 machine. To fix it I have tried:

- Running the DisplayLink clean-up removal tool to remove any automatically-installed DisplayLink software.

- Download and installed the latest Windows 11 DisplayLink Core Software from Synaptics version 10.3, September 22, 2022.

- Tried unplugging, rebooting, shutdowns, different external/clone states etc with no luck.

- Event viewer:

Device USB\VID_17E9&PID_4305&MI_00\8&37ccaf9b&3&0000 had a problem starting.

Driver Name: oem66.inf
Class Guid: {4d36e968-e325-11ce-bfc1-08002be10318}
Service: WUDFRd
Lower Filters:
Upper Filters: IndirectKmd
Problem: 0x0
Problem Status: 0xC00000E5

Any advice would be GREATLY appreciated.

Thank you...Tim
mrcodeine is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:10 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.