Install DisplayLink software fails - Win 7

[nanouk]

I am using a Plugable USB 2.0 Display Adpater that uses your hardware/software solutions. I tried to upgrade to the new 6.1-X drivers, and the system keeps failing when trying to remove the 6.0-X drivers. I also am unable to remove the older software using the Windows-7 Programs and Features window.

When I try to run the new DisplayLink 6.1-35567.exe it fails to install with a message that it is unable to install the DisplayManager core software.

I am running it as an Administrator, and I have tried everything save manually editing the registry (I would rather not do that) to remove the old DisplayLink versions.

Any ideas? I have downloaded the DL support tool. Would that be of any help?
Thanks,
Nanouk

[Wim]

Please refer to this FAQ about how to uninstall DisplayLink software and cleaning the software from the PC:

http://www.displaylink.com/support/ticket.php?id=297

Wim