Wreless internet connection drops when USB 3.0 Docking Station is plugged in

clemsontiger · 07-16-2013, 12:16 PM

Every time I plug in the USB 3.0 Docking Station, my wireless connection drops. If I unplug the US 3.0 docking station, my wireless connection shows back up and I can connect to it again.

Anyone else experience this?

notes:
I'm using a Dell XPS 12
It's a Dell branded USB 3.0 Docking Station (D3000)
I'm using the latest DisplayLink Drivers here on this website.

I'm connecting to an unbroadcasted SSID Wireless Network.

Any help would be greatly appreciated.

clemsontiger · 07-16-2013, 12:48 PM

We took into account this post:

http://www.displaylink.com/support/ticket.php?id=340

even though it does not make mention of wireless access points, however, we tried moving our WAP around some and it seemed to have worked. for now at least. It appears to be some sort of combination issue between our WAP's location (even though we can see it from our desks) and having the USB 3.0 docking station plugged into our laptop. It's like it's creating the exact "perfection conditions" to cause the connection to drop.

So if anyone else runs into this issue, try to relocate your WAP and give it a try.

clemsontiger · 07-16-2013, 12:56 PM

Another thing that may interferes is if you actually use the docking station as a stand (as it is advertised). This seem to interfere with my wireless connection as well.

gerberagoob · 03-28-2016, 04:19 PM

I stopped using the dock as a stand (thx clemsontiger) and everything is working fine.

07-16-2013, 12:16 PM	#1
clemsontiger Junior Member Join Date: Jul 2013 Posts: 4	Wreless internet connection drops when USB 3.0 Docking Station is plugged in Every time I plug in the USB 3.0 Docking Station, my wireless connection drops. If I unplug the US 3.0 docking station, my wireless connection shows back up and I can connect to it again. Anyone else experience this? notes: I'm using a Dell XPS 12 It's a Dell branded USB 3.0 Docking Station (D3000) I'm using the latest DisplayLink Drivers here on this website. I'm connecting to an unbroadcasted SSID Wireless Network. Any help would be greatly appreciated.

07-16-2013, 12:48 PM	#2
clemsontiger Junior Member Join Date: Jul 2013 Posts: 4	We took into account this post: http://www.displaylink.com/support/ticket.php?id=340 even though it does not make mention of wireless access points, however, we tried moving our WAP around some and it seemed to have worked. for now at least. It appears to be some sort of combination issue between our WAP's location (even though we can see it from our desks) and having the USB 3.0 docking station plugged into our laptop. It's like it's creating the exact "perfection conditions" to cause the connection to drop. So if anyone else runs into this issue, try to relocate your WAP and give it a try.

07-16-2013, 12:56 PM	#3
clemsontiger Junior Member Join Date: Jul 2013 Posts: 4	Another thing that may interferes is if you actually use the docking station as a stand (as it is advertised). This seem to interfere with my wireless connection as well.

03-28-2016, 04:19 PM	#4
gerberagoob Junior Member Join Date: Mar 2016 Posts: 1	I stopped using the dock as a stand (thx clemsontiger) and everything is working fine.