|
|
Thread Tools | Search this Thread | Display Modes |
01-16-2016, 02:45 AM | #1 |
Junior Member
Join Date: Jan 2016
Posts: 7
|
Win10 - Primary and Secondary Monitors Switch Continuously
Hello,
I have an issue where the primary and secondary monitors appear to switch rapidly and continuously. This occurs after connecting my laptop to an external dock connected via DVI-D to a Dell U2713HM monitor. The dock is a HP USB 3.0 universal. The laptop is a HP ENVY TS m7. The latest drivers are installed and Windows Update is current. I've placed a short snippet of the issue here. Notice the desktop background image keeps switching between the monitors. Any ideas as to what may be causing this? I did reseat the connections. Last edited by Orlanzo; 01-16-2016 at 02:58 AM. |
01-19-2016, 04:53 PM | #2 |
Junior Member
Join Date: Jan 2016
Posts: 7
|
I'm continuing to experience the issue after:
The support tool output is attached for review. |
01-19-2016, 09:31 PM | #3 |
Junior Member
Join Date: Jan 2016
Posts: 1
|
I just made a post on Plugable.com with a possible workaround -> http://plugable.com/2016/01/19/flash...-7-9-m4-driver
If you follow those steps does that help? |
01-19-2016, 10:23 PM | #4 |
Super Moderator
Join Date: Jan 2015
Posts: 416
|
I just made a post about a workaround that may apply in your case here -> http://plugable.com/2016/01/19/flash...-7-9-m4-driver
Does that help with your symptoms? |
01-20-2016, 08:06 PM | #5 |
Junior Member
Join Date: Jan 2016
Posts: 3
|
does it make a difference if you bypass the docking station?
it did not on mine. |
01-20-2016, 08:16 PM | #6 |
Junior Member
Join Date: Jan 2016
Posts: 7
|
Connecting the laptop to the monitor directly works fine. It's only when using DisplayLink through the docking station that gives me grief.
|
01-24-2016, 10:26 PM | #7 |
Junior Member
Join Date: Jan 2016
Posts: 7
|
Bump. Has anyone experienced a similar issue?
|
01-25-2016, 01:34 PM | #8 |
Junior Member
Join Date: Jan 2016
Posts: 3
|
i have the same problem
I have the same problem after upgrading to Windows 10 64 bit.
Before, all works fine with Windows 7 64 bit. Same pc, same monitor and same docking (hp usb 2.0). I remove completely software, reboot, install new updated software. What else can i do? |
01-25-2016, 04:08 PM | #9 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
|
Orlanzo, mtombolini,
have you tried Bob's recommendation? It solved it for everyone else.
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
01-25-2016, 07:33 PM | #10 |
Junior Member
Join Date: Jan 2016
Posts: 3
|
i'm sorry...
i'm looking for, but i don't find it: where is posted the "bob's reccomandation"? are you so kind to post the link, please? Thank you. |
Thread Tools | Search this Thread |
Display Modes | |
|
|