New Driver Release – Temporary Resolution for MS Teams Display Issue

DanielSznicer · 07-31-2025, 12:33 PM

We would like to inform you that the latest version of our driver is now available for download on our official website.
Link to the driver:
https://www.synaptics.com/products/d...0?filetype=exe

FAQ: https://support.displaylink.com/know...ntrols-in-micr
This release provides a workaround for the previously reported issue where Microsoft Teams was not visible on external displays.

We recommend updating to the latest driver version to mitigate the issue while we continue working on a permanent solution.

Thank you for your understanding and cooperation.

Mouse · 08-02-2025, 11:46 AM

Maybe it's just me, but for the past few updates I have been unable to download them as for the Mac version, the URL contains type=EXE and sends me a Windows program.

Any help available for this?

CatalogK9 · 08-03-2025, 08:50 PM

I haven't looked at this newest version yet, but in my experience so far, the file is actually the correct DMG format, it just hasn't been renamed to remove the EXE extension. Try running it and see if it works anyway, or just right-click to check the file info to see if this is still the case.

Mouse · 08-04-2025, 09:51 AM

OMG !!!

How stupid I feel... never looked at the completed download, just saw the .exe and ignored the file in my DL folder.

Thanks so much for being many times more clever than me!

07-31-2025, 12:33 PM	#1
DanielSznicer DisplayLink Tech Support Join Date: Mar 2020 Posts: 262	New Driver Release – Temporary Resolution for MS Teams Display Issue We would like to inform you that the latest version of our driver is now available for download on our official website. Link to the driver: https://www.synaptics.com/products/d...0?filetype=exe FAQ: https://support.displaylink.com/know...ntrols-in-micr This release provides a workaround for the previously reported issue where Microsoft Teams was not visible on external displays. We recommend updating to the latest driver version to mitigate the issue while we continue working on a permanent solution. Thank you for your understanding and cooperation. __________________ Daniel Sznicer DisplayLink Team Where to download the latest Windows drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution

08-02-2025, 11:46 AM	#2
Mouse Junior Member Join Date: Aug 2025 Posts: 3	Incorrect version Maybe it's just me, but for the past few updates I have been unable to download them as for the Mac version, the URL contains type=EXE and sends me a Windows program. Any help available for this?

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08-03-2025, 08:50 PM	#3
CatalogK9 Junior Member Join Date: Mar 2022 Posts: 11	I haven't looked at this newest version yet, but in my experience so far, the file is actually the correct DMG format, it just hasn't been renamed to remove the EXE extension. Try running it and see if it works anyway, or just right-click to check the file info to see if this is still the case.

08-04-2025, 09:51 AM	#4
Mouse Junior Member Join Date: Aug 2025 Posts: 3	OMG !!! How stupid I feel... never looked at the completed download, just saw the .exe and ignored the file in my DL folder. Thanks so much for being many times more clever than me!