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Old 05-28-2023, 12:55 PM   #1
ahiad93
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Default Monitor/ d3100 docking station doesn’t connect after software update

Hey there,


My monitor (Dell U2718Q) doesn’t connect after software update for mac (macOS Ventura Version 13.4 - 22F66). i have connected with d3100 docking station with type-C i saw black. How i should fix it?

Thanks, Ahiad.
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Old 06-06-2023, 11:47 AM   #2
KatarzynaCzaja
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Hello,

Please gather logfiles so we can see what is happening in the background. To do that follow the steps here:
How to report macOS issues to DisplayLink.

You can attach the files to your response here or send them directly to our support for speedy response with a problem description to: technical-enquiries@synaptics.com
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