Go Back   DisplayLink Forum > DisplayLink Graphics Technology > Mac Software

Thread Tools Search this Thread Display Modes
Old 08-30-2021, 02:47 PM   #1
Junior Member
Join Date: Aug 2021
Posts: 1
Question StarTech MST30C2DPPD and Big Sur - 2019 Intel MacBook w/ Radeon

Hi there,

I'm having a hell of a time getting this dock to power my external display and I'm hoping that someone can give me some pointers or ideas.

First of all, I know the dock works because I can plug it into a 2016 13" MacBook Pro (with no discrete graphics) and it extends the desktop to the DisplayPort-connected monitor just fine. That said, it has been working for years and I'm sure when I first got the dock, I installed "something" (I don't remember what; it would have been linked from the StarTech website; I assume it was just the DisplayLink drivers) to make it work. Now StarTech says they don't support macOS for this dock, but I know it works because it works on this other MacBook.

That narrows it down to being a problem on this one laptop but I don't know where to go. I've tried installing just the DisplayLink drivers, I've tried installing the DisplayLink Manager, I've tried different cables, I've tried all 4 USB-C ports, I can't seem to figure it out.

The only thing I can think of is that it needs some older version of the DisplayLink drivers to work, but I don't know how to check the working laptop to see which ones it's successfully running. Is anyone able to point me in the direction of the steps I could take to check?

Otherwise, if there's something else I can be doing, by all means, please let me know.

Thank you so much!

Last edited by nexxai; 08-30-2021 at 02:50 PM.
nexxai is offline   Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 08:14 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2021, vBulletin Solutions, Inc.